Opulence Winter Energy Protection Event
Energy costs keep climbing and a demanding heating season is forecast. We've invested heavily in stock so you can secure your stove…
Read article
Family-run · HETAS registered since 2004
Prepare for winter while the choice is still yours.
Our established HETAS-registered installation teams, one of the region’s largest stock holdings, and twenty years on the ground in Bury St Edmunds — not a national box-shifter.
Energy efficient wood burning, multi-fuel and gas stoves, range cookers, outdoor living and Ready to Burn firewood — supplied and installed across Suffolk, Cambridgeshire, Norfolk and Peterborough.
No cost, no obligation. Usually within five working days.
Quote at checkout, in showroom or on survey:
Offer ends 18th August 2026
Established HETAS Teams
Established HETAS-registered installation teams, working with Opulence every day.
20 Years in Bury St Edmunds
A family business with two decades and thousands of installations behind it.
Stock on Our Shelves
If it says in stock, it is here in Bury St Edmunds — ready to collect or deliver.
Free home survey
Ready to talk? Start here.
Tell us a little about your home and we'll arrange your free, no-obligation survey.
More than a stove shop
Our services
We survey, specify, line chimneys, build flue systems and certify every installation to Building Regulations — a complete service from first visit to aftercare.
Free Home Survey
A HETAS-registered surveyor assesses your space and specifies the right stove and flue.
Learn more →Chimney Lining
Flexible flue liners fitted and certified to keep existing chimneys safe and efficient.
Learn more →Twin Wall Flue Systems
Insulated twin-wall systems for properties without an existing chimney.
Learn more →Pumice Flue Systems
Rigid pumice liners built for the highest performance and longevity.
Learn more →Building Services
Fireplace openings, hearths, beams and chambers built by our own team.
Learn more →Installation & Aftercare
Full installation certified to Building Regulations, plus servicing and aftercare.
Learn more →
Live stock availability
See exactly what's on the shelf — in real time.
In stock now in Bury St Edmunds
If it says in stock, it is on our shelf — ready to collect or deliver.
Free delivery to pre-qualified areas on orders over £150
Next-day delivery on in-stock items ordered by 3pm
Standard delivery 3–5 working days
Fitted properly, by established HETAS teams
From first visit to certified and lit — a clear, finite process.
No guesswork about building control, chimney lining or how long your room is out of use. Here is exactly what happens, and when.
-
Free Home Survey
We visit your home, assess the chimney or flue route and talk through what will work for your space.
Week 1 -
Written Quotation
A clear, itemised quotation with no hidden extras — stove, materials, installation and certification.
Within a few days -
Specification
We confirm the model, hearth, flue lining and any building work so nothing is a surprise on the day.
Before we book -
Installation by Our HETAS-Registered Teams
Installed by our established HETAS-registered teams, working with Opulence every day — cleanly and to standard.
Typically 1–2 days -
Building Control Certificate
Your installation is registered and a Building Regulations compliance certificate is issued for your records.
On completion -
Aftercare & Servicing
We are here for annual servicing, genuine parts and support for years after the fire is lit.
Year after year
The questions that come up before you commit
- Do you install in my area? Check our installation coverage across Suffolk, Cambridgeshire, Norfolk and Peterborough.
- Does my chimney need lining? When a flue liner is required, why it matters, and how we fit one to standard.
- No chimney? Twin wall flue systems explained How we create a safe, insulated flue route in homes with no existing chimney.
- What are pumice flue systems? A durable, insulated chimney solution for new builds and full rebuilds.
- Need building work as well? Hearths, fireplace openings and associated building services, handled in-house.
Explore the range
Popular collections
What our customers say
Trusted by homeowners across East Anglia.
Opulence have supplied and fitted us a beautiful log burner and surround. The whole process with them was great, we stumbled across a couple of challenges but nothing was too much trouble for the team and a resolution…
Augusta Sneddon Verified Google review
⭐️⭐️⭐️⭐️⭐️ I had a great experience ordering firewood from this website. The wood arrived quickly, was well packaged, and burned perfectly in my fireplace. The ordering process was simple and the prices were very rea…
Mason Bray Verified Google review
From survey to sign-off the team were faultless. The showroom advice alone was worth the trip — no pressure, just expertise.
Sarah H · Bury St Edmunds Customer testimonial
Visit our showroom
More like a home than a showroom.
Room sets you can walk into, stoves lit and warm, range cookers you can open and premium grills you can stand over. One of the largest showrooms in East Anglia — with free parking to the rear and live working demonstrations every month.
Where we work
A full, personalised service across East Anglia.
We cover Suffolk and Cambridgeshire in full, plus selected areas of Norfolk and Peterborough — offering a comprehensive, personalised service from survey to aftercare.
Suffolk
Cambridgeshire
Norfolk
Peterborough
Check your postcode
Advice & announcements
From the Opulence journal
Leading Stove Manufacturers Back the Launch of the Opulence Trade Portal
After 21 years working alongside the industry’s leading stove and chimney manufacturers, we are proud to announce the launch of the Opulence…
Read article
Designing a Living Room Around a Wood Burning Stove
Learn how to design a living room around a wood burning stove with layout ideas, hearth inspiration, and interior styling tips for…
Read article
The next step
Book your free site survey before winter fills the diary.
Tell us a little about your home and we'll arrange a free, no-obligation survey. Quote WINTERREADY to secure your event benefit.
