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Here at Opulence Stoves, our service doesn’t end once your stove has been installed. We offer a range of Sweeping and Servicing plans, tailored to the stoves we install, to ensure that the stoves we install continue to work in optimal condition for years to come.
Our in-home service can start from a simple Lighting Demo, which walks you through the best way of getting your stove lit, how to encourage a good burn, and how to ensure your stove burns as cleanly as possible.
Within the first year of having your Stove, and every 12 months thereafter, you are going to need a sweep. Don’t think of it as a cleaning exercise, and don’t think of it as something that needs to be done based on use!
Think of it in terms of a car MOT. Regardless of how much you drive your car, you need a MOT certificate to insure it, and to keep your warranty up to date.
So, what do we do? A few years down the road, your stove may begin to look a bit “tired”. Cleaning out ash can be a dusty business at the best of times, and honestly, who can blame you for overlooking the stove for a clean every now and again…..nor maybe slightly more often?
On top of our standard sweep service, we can give your stove a MOT of its own!
A quick respray, a thorough clean using our professional power-sweeping equipment, and a re-oiling of your slate hearth can make a world of difference.
In the instance on this page, our customer had booked us to come out and sweep and service their stove we had previously fitted. After an inspection of the stove, checking the condition of the glass in the door, the firebricks and the door seal rope throughout, it was decided no parts were in need of replacement.
The Power Sweep was carried out, after fully vacuuming the firebox to rid it of excess ash. Once swept, the stove has a smoke test to ensure all seals are in good condition, and fire cement is replaced in flue connections, as needed. The service side of the visit begins with the initial clear out of the firebox, and then moves onto the stove exterior, where the Sweep resprayed the outside panels of the stove to restore the “day one look” of the stove.
Finally, the stove was given a clean, glass brought up to a shine, ash dust washed away from the surface of the hearth, which was lastly re-sealed with a wipe down of boiled linseed oil.
Just see the results for yourself!
Hi! I’m Jess and I am the showroom manager at Opulence Stoves. I have been working with the family business for the last 9 years, and I love anything that’s different!
I try to keep my eye on the trends within the industry, and one thing that has caught my eye is how many people that are taking their heating outside…
As Summer approaches everyone is thinking about the BBQ’s and garden parties that will take place. I’m a real foodie so anything that guarantees to get the taste buds tingling when I’m there, so I was very curious to learn more about the new outdoor living range from Morso.
The real front runner of this new range is the Morso Forno oven. The outdoor heater, come pizza oven, come grill offers cooking versatility, stylish design and tantalising aromas! You really can taste the difference between this authentic way of cooking compared to a standard BBQ.
The Deluxe Garden Package includes the Forno Oven, Large Garden Table offering a practical preparation and work space, Tuscan Grill, Pizza Peel, and a variety of accessories. They even throw in a cook book to help you get started!
Morso have been market leaders for their innovative designs dating as far back as 1853. They are exceptionally engineered, and offer the user confidence by issuing a 5 year guarantee.
By having a Forno oven you will certainly be the talk of the party and a definite trend setter!
This is a firm favourite of mine so please contact me for further information.
Current RRP £1899
GO back to basics by getting the kids involved… you can’t beat some toasted marshmallows!!
Opulence Stoves has been installing stoves for more than fifteen years and as a family run business we can guarantee stability, commitment and accountability. Longevity in leadership has ensured we can build enduring customer relationships, allowing Opulence Stoves to grow locally as a household name.
Remaining true to our founding values of Quality, Affordability, Transparency, Trust and Innovation, we work hard to ensure our ethos continues to be relevant to our customers.
Book a free appointment to see one of our site surveyors and they’ll be happy to help you find the right stove for you and your home, which an expert engineer will then install. All stoves by Opulence Stoves come with a specific Warranty included to give you peace of mind.
Our engineers are clean, tidy professionals who take pride in their work and they’ll get rid of any rubbish safely too.
In addition to the flue and stove manufacturer’s warranty we have a 2 years labour warranty that provides you with peace of mind
Terms & Conditions
Our service engineer ensures that any stove we install has the option to, maintained and reconditioned in house. Maintaining stove performance, warranties and visual appearance.
We only buy directly from the manufacturers or their distribution partners. Unlike many retailers we are authorised dealers of all products we stock.
As a family run business, it is our opinion that we care that little bit more, it is this that drives the best possible customer outcomes and customer satisfaction.
Get in touch and choose an appointment for a time and date that suits you. Our surveyors will come and do an assessment of your home and talk you through your options. If you are in the process of planning or building a new home and would like our expert advice you have all lines of communication open to you
Our expert engineer will arrive on the date you’ve chosen. When they’re done, they’ll show you how to use your wood burning stove or you can arrange for the original site surveyor to return to your property at a later date to do a free lighting demonstration. They’ll make sure they leave your home neat and tidy before they go and will even take your old stove away if you want them to.
When your wood burning stove is installed, it comes with its individual manufacturers stove and flue warranty and we will provide you with a 2 year labour warranty as standard so your home stays warms and working.
We work with the top industry manufactures so you have lots of options to choose from
Not sure what stove is right for you? Our guide has lots of useful information
Our large and welcoming showroom consists of over 140 stove and range displays, with free parking to the rear of the showroom. Open six days a week, there is plenty to see.
Unit 1, 8 Out Risbygate, Bury St Edmunds, Suffolk, IP33 3RJ
Tel: 01284 768542
