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In the interests of our customers and our staff’s health and safety we have taken the decision to work remotely, this means that we have adapted our consultations to facilitate a video call where social distancing rules are complied with. However, we understand our customers wish to use this time to make home improvement plans and to manage this demand we have adjusted our consultations to be provided using video chat.
How Video Consultations Work:
We aim to resume normal showroom opening hours at the earliest and most responsible time.
Monday to Friday – 09:30am to 17:00pm
Saturdays – 10:00am to 16:00pm
Sundays and Bank Holidays – Closed
We can provide either a supply only service, or a complete installation service not just in Suffolk, but in Cambridgeshire, Norfolk, Essex and surrounding areas. With the complete service, you’ll receive a free home survey where we will assess any alterations you may need, and what size and type of stove you will require. Following this, our HETAS qualified fitters will then supply and install the stove you select; thus, providing the complete service from start to finish.
We also supply a wide range of slate and glass hearths, alongside a varied selection of quality limestone, marble and wooden fire surrounds which cater to wide selection of styles. We also boast a large display of accessories, stove maintenance items and complete flue systems which includes chimney liners, twin walls and pumice liners.